Date: 25 September 2002
Speakers:Tony Jupitus, The Osborne Group; John Osborne, BSI
Venue: London
Description:This seminar sought to explore the practical experiences with ISO 9001:2000, 18 months after its publication. The seminar gave insight into one company's approach to implementation based on the principals of the EFQM Excellence Model.
Note: CIRIA Core and CPN members may request electronic copies of these notes free of charge by email to: enquiries@ciria.org.
Keywords: building technology, construction management, benchmarking and KPIs
Price: £25.00