CIRIA terms and conditions

CIRIA is a member-based research association which works to produce best practice guidance with and for the construction industry. The following Terms and Conditions govern your use of the CIRIA website (“ciria.org”) and all CIRIA associated websites (collectively referred to herein as “the CIRIA websites”) and your relationship with CIRIA ("we/us"). By using the CIRIA website and/or CIRIA associated websites you agree to be bound by these Terms and Conditions. These Terms and Conditions may change without further notice to you and we recommend you check the Terms and Conditions when you use the CIRIA websites.


General

Reliance
All of the information included on the CIRIA websites is intended for information purposes only and does not represent advice. We make no representations or warranties as to the accuracy of the information contained on the CIRIA websites, and you should take appropriate precautions to verify it.

We cannot guarantee that the service will be fault free. If a fault occurs in the service we will attempt to correct the fault as soon as we reasonably can. Your access to the site may be occasionally restricted to allow for repairs or maintenance.

Registration

When you register with us the details provided by you on registration or at any time are important. The registered user undertakes to ensure that they are correct and complete. You undertake to inform us immediately of any changes to the information you provided when registering by updating your personal details.

Password and Security

When you register to use one or more of the CIRIA websites you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. Please note that you will be responsible for activities and orders that occur or are submitted using your password. If you know or suspect that someone else knows your password you should notify us immediately.

Privacy Policy

We treat your privacy seriously and we understand that you would wish to know how we will use the information we collect from your use of the CIRIA websites .CIRIA aims to improve the performance of all concerned with construction and the environment. To enable us to achieve this, we hold information about our customers and the products and services in which they have expressed interest. This information is used to keep our customers updated on new developments in the industry and from time to time to obtain feedback on CIRIA’s activities. All data is treated in confidence and is not disclosed to any third parties, other than where we are required to or permitted to by law, or where you have given us your consent in advance. If you do not wish to continue to receive information from us, or if you have any questions or concerns about the information we hold about you, please email us at enquiries@ciria.org.

Cookies

Please see the CIRIA Privacy and Cookie Policy for more information on the cookies used on the website.

Copyright

All content on the CIRIA websites is protected by copyright and other intellectual property and proprietary rights. You may use the CIRIA websites and display, download on any single computer or print a single copy of any material for your personal or professional use provided you do not further copy or modify the page including without limitation by removal of any copyright notices. You may not otherwise reproduce, copy, distribute or use any material on the CIRIA websites. Permanent copying and/or storage of material or reproduction or incorporation of any part of it in any other work in whatever media is expressly prohibited.

Publication Copyright
CIRIA publications are designed to provide accurate and authoritative information on the subject matter covered. It is sold and/or distributed with the understanding that neither the authors nor the publisher is thereby engaged in rendering a specific legal or any
other professional service. While every effort has been made to ensure the accuracy and completeness of the publication, no warranty or fitness is provided or implied, and the authors and publisher shall have neither liability nor responsibility to any person or entity
with respect to any loss or damage arising from its use.

All rights reserved. No part of CIRIA publications may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the written permission of the copyright holder, application for which should be addressed to
the publisher. Such written permission must also be obtained before any part of this publication is stored in a retrieval system of any nature.

If you would like to reproduce any of the figures, text or technical information from any CIRIA publication for use in other documents or publications, please contact the Publishing Department for more details on copyright terms and charges at: publishing@ciria.org

Goods and Services

Registered users of the CIRIA websites may be able to purchase goods and services such as publications and events from us. This should not be confused with the purchase of goods and services from third party sites which may be linked to the CIRIA websites (See Third Party Sites in these Terms and Conditions). Prices and availability of goods and services are subject to change. In the event that we are unable to supply you with the goods or services you will receive a full refund.

While we try and ensure that all prices on the CIRIA websites are accurate, errors may occur. If we discover an error we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel, and you have already paid for the goods or services, you will receive a full refund.

Specific terms and conditions may apply to certain purchases or uses of the website(s). Those specific terms and conditions are to be read as part of these Terms and Conditions. In relation to some uses you may have a statutory right to cancel goods or services within a certain period. Nothing in these Terms and Conditions excludes that statutory right.

Third Party Sites

The CIRIA websites contain links to third party resources on the web. We do not endorse, approve or sanction (unless otherwise stated) nor are we responsible for any third party's products, services, acts or omissions. There is no association or connection between us and the third party (unless otherwise stated) save for the provision of the link. We do not act in partnership with nor as agent for or on behalf of the third party to whom we provide links. Accordingly, neither party may incur any debt or liability on behalf of the other party.

Our Liability

While we endeavour to ensure that information on the CIRIA websites is correct, we will not be liable for any damages arising from the use or inability to use the CIRIA websites or from any information contained on them or from any action or decision taken as a result of using the CIRIA websites or any information contained on them.

To the maximum extent permitted by applicable law we disclaim liability for all implied or statutory warranties and conditions. To the maximum extent permitted by applicable law, in no event will we, nor our employees, affiliates, agents or other representatives, be liable for any special, indirect or consequential damages whatsoever including without limitation damages for loss of profits, loss of confidential or other information, business interruption arising from or in connection with the use of the CIRIA websites or otherwise in connection with the provision of goods and services under these Terms and Conditions. We do not exclude liability for death or personal injury.

Compensation

You hereby undertake, as a condition of use of the CIRIA websites to indemnify us against any loss or damage suffered by us as a result of any breach by you of any of these Terms of Conditions.

Termination

We may terminate your use of any or all of the CIRIA websites at any time without notice.

Rights of Third Parties

The agreement between us which is comprised of these Terms is not intended to be for the benefit of any third party, and shall not be exercisable by any other person under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

Complete Agreement

These general Terms and Conditions, and any Additional Terms, as detailed below, constitute the complete and exclusive statement of the terms of the agreement between you and CIRIA. It supersedes and replaces any previous or contemporaneous written or oral agreements, communications, products and services between you and CIRIA.

Severability

If for any reason a court of competent jurisdiction finds any provision of this Agreement, or portion thereof, to be unenforceable, that provision of the Agreement shall be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect.

Law

These Terms and Conditions and any disputes arising from or in connection with them shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts. We do not make any promise that the materials on the CIRIA website and/or CIRIA associated websites are appropriate or available for use in locations outside the United Kingdom and using the CIRIA website and/or CIRIA associated websites from territories where its use or material or contents is unlawful is prohibited.

The CIRIA website and/or CIRIA associated websites are owned and operated by CIRIA.The registered office address for CIRIA is Griffin Court, 15 Long Lane, London EC1A 9PN. UK
Company Name: CIRIA
Registered Number: 790505
VAT Number: 240 1313 27
We can be reached by emailing enquiries@ciria.org or by phone during UK office hours on +44 (0)20 7549 3300, or by writing to the address above.

Events and Conferences

Standard conditions applicable to all CIRIA events, conferences and workshops

 

  • You will receive an automated email confirming receipt of your registration submission. Confirmation that a place has been booked for you will follow separately (please see below for further details).
  • For all events held in the UK, VAT will be charged at the appropriate (usually standard) rate on all event purchases.
  • VAT invoices and receipts will be issued upon receipt of payment for the event.
  • CIRIA reserves the right to alter the programme and to cancel the event in case of insufficient bookings. If CIRIA and or the associated delivery partner cancels the event, delegates will be advised immediately and registration fees refunded in full. Please note CIRIA cannot be held responsible for any travel and hotel cancellation charges.
  • In the unlikely event you are unable to attend, please advise CIRIA’s events team as soon as possible. Your place may be offered to an alternative delegate
  • Substitute delegates are welcome.
  • Where registration has been effected by supplying a company purchase order number (CIRIA members only in accordance with the conditions given below), invoices are payable within 30 days or by the event date whichever is the sooner. Failure to make payment by the due date may result in withdrawal of your registration.
Additional items

LACL and BRMF workshops

  • Registration for paying delegates will be confirmed on receipt of payment (CIRIA members may register using a company purchase order reference).
  • Any registration fee paid will not be refunded unless written confirmation of cancellation is received at least five working days before the workshop.

CIRIA training workshops

  • Registration will be secured on receipt of payment (CIRIA members may register using a company purchase order reference). VAT invoice/receipt will be issued on receipt of payment.
  • Any registration fee paid will not be refunded unless written confirmation of cancellation is received at least ten working days before the event. Substitute delegates are welcome.
  • In the event that the Trainer or Facilitator is unable to present at the workshop and it is cancelled, your full ticket will be refunded. CIRIA will endeavour to re schedule the event and offer those delegates priority booking.
  • CIRIA reserves the right to revise the course content as required.
  • Minimum numbers are required for all open training courses. If numbers are low delegates will be notified and offered a refund for the course fee or the next suitable date. CIRIA cannot be held liable for any travel, accommodation and related costs in the case of cancellation due to low numbers.

Conferences and other events

  • All payments must accompany registration (either on line or form by post) in order to guarantee a place at conferences. Cheque payments must be drawn on a UK bank and should be made payable to CIRIA. A VAT invoice will be issued on receipt.

Free workshops

  • Conditions are as per the standard conditions above.

Webinars

License

  •     Enrolment on the course is solely for the use of the individual who has enrolled.
  •     Users are granted a non-exclusive, non-transferable, limited license to access and use a specific webinar for which the applicable fees, if any, have been paid for a period of three months from enrolment.
  •     You are granted a non-exclusive, non-transferable, limited license to download, view and print associated materials from the webinar for your own, individual use. You may not copy, distribute or otherwise share webinar materials including video recordings, slide presentations and handouts without prior written consent of CIRIA.

Restrictions

The webinar is licensed to only you. In no event may you share your login, password or use of the webinar with another person, or transfer, rent, sell, or otherwise dispose of the webinar on a temporary or permanent basis without the prior written consent of CIRIA.

Payment

Access to the webinar will only be granted once payment is received in full by CIRIA.


Ownership of webinars


All right, title, and interest (including all copyrights and other intellectual property rights) in the webinar in both print and machine readable form belongs to CIRIA or its licensors or suppliers. You acquire no proprietary interest in the webinar or copies thereof.

Support

You may contact CIRIA during regular business hours (i.e. 9.00 am to 5.00pm Monday to Friday, excluding public holidays and the Christmas period when CIRIA will be closed) by telephone, email or fax if you experience difficulties connecting to, or using the webinar for which you have paid the applicable fees. CIRIA will endeavour to respond to your queries within 3 working days of receipt, however, it may take longer during the weekends, public holidays and the Christmas period.


User obligations

You hereby represent and warrant that the information you have provided on the customer information or registration form when registering for a webinar is true and accurate.

You are entirely responsible for any and all activities that occur under your account, and you are responsible to oversee and protect against unauthorised or unlawful use of or access to the webinar. You shall notify CIRIA immediately of any unauthorised use of your account or any other breach of security.

You will indemnify and hold harmless CIRIA and its licensors or suppliers against any and all judgments, settlements, penalties, costs and expenses (including attorneys' fee) paid or incurred in connection with claims due to, resulting from, or arising in connection with your actions or negligence, including but not limited to those attributable to any breach of this agreement or any infringement, misappropriation or violation of any copyrights, intellectual property rights or other proprietary rights of any third party.

Limitations of liability

We shall not be responsible to you in the event that we cannot provide the Services to you due to an event beyond our reasonable control, which includes (but is not limited to) events such as, fire, flood, storm, strikes or other industrial action, failure of telecommunications services, war, riot, or the actions of any government or public body. In the event that we are prevented from providing the services by such an event, we will take all reasonable steps to try to reinstate the provision of the services to you as soon as is reasonably practicable.

In no event shall we be responsible to you for any loss of profit, loss of earnings, loss of anticipated savings, loss of revenue. or loss of goodwill that you may suffer. Further, in no event shall we be liable to you for any indirect or consequential loss that you may suffer.

We are not responsible to you for any data that you lose as a result of accessing the webinar and associated materials. It is your responsibility to ensure that you regularly save and back up all data which you hold on the computer from which you are accessing the webinar and associated materials.

Except where the above applies, our maximum aggregate liability to you for any claim that you may have against us under or in connection with the provision by us to you of the services which is not otherwise excluded in these Terms (including without limitation where such claim arises as a direct result of any negligent technical advice provided by CIRIA0 shall be limited to the amount of the course fee which has been paid or is payable by you or on your behalf.

We do not exclude liability for death or personal injury.

Online Training courses

License

  • Enrolment on the course is solely for the use of the individual who has enrolled.
  • Users are granted a non-exclusive, non-transferable, limited license to access and use a specific Online Training course for which the applicable fees, if any, have been paid for a period of three months from enrolment.
  • You are granted a non-exclusive, non-transferable, limited license to download, view and print materials from the Online Training course for your own, individual use. You may not copy, distribute or otherwise share Online Training course materials including video recordings, slide presentations and handouts without prior written consent of CIRIA.

Restrictions

The Online Training Course is licensed to only you. In no event may you share your login, password or use of the Online Training course with another person, or transfer, rent, sell, or otherwise dispose of the Online Training course on a temporary or permanent basis without the prior written consent of CIRIA.

Payment

Access to the Online Training Course will only be granted once payment is received in full by CIRIA.

Access to the e training materials

Once payment has been received by CIRIA, you will need to register as a user and enrol on the course. Please note that once you have entered the ‘enrollment key’, you will have access to the course material for 90 days.

Extensions (beyond 90 days)

In exceptional circumstances, we are able to grant an extension to the course, of a maximum of four weeks, on payment of an extension fee of £99 (£50 for users who registered before July 1 2011).

Ownership of Online Training courses

All right, title, and interest (including all copyrights and other intellectual property rights) in the Online Training course in both print and machine readable form belongs to CIRIA or its licensors or suppliers. You acquire no proprietary interest in the Online Training course or copies thereof.

Support

You may contact CIRIA during regular business hours (i.e. 9.00 am to 5.00pm Monday to Friday, excluding public holidays and the Christmas period when CIRIA will be closed) by telephone, email or fax if you experience difficulties connecting to, or using the Online Training course for which you have paid the applicable fees. CIRIA will endeavour to respond to your queries within 3 working days of receipt, however, it may take longer during the weekends, public holidays and the Christmas period.

Please note that the CIRIA will be able to provide support only for the following issues:

  • Access & enrolment issues
  • General contaminated land issues.

Unfortunately CIRIA will not able to provide detailed support on contaminated land issues.

Limited warranty

  • CIRIA represents and warrants that it has the right and authority to make the Online Training course available to you.
  • While CIRIA endeavours to make web access to the Online Training course available to you 24 hours a day, 7 days a week, except for regularly scheduled downtime periods, CIRIA reserves the right to occasionally change its availability policy, and CIRIA does not warrant that the Online Training course will be uninterrupted, nor does it warrant any particular feature of the Online Training course. CIRIA personnel are available to maintain and/or repair the Online Training course only during regular business hours.
  • Except as otherwise provided in the Limited Warranty, the online course and any services provided in connection therewith are provided on an "as is" and "as available" basis and CIRIA and its licensors and suppliers expressly disclaim all other warranties of any kind, express or implied, including the implied warranties of fitness for a particular purpose and merchantability. No oral or written information or advice given by CIRIA, its dealers, distributors, agents or employees shall create a warranty, and you may not rely upon such information or advice.

User obligations
You hereby represent and warrant that the information you have provided on the customer information or registration form when registering for an Online Training course is true and accurate.

You are entirely responsible for any and all activities that occur under your account, and you are responsible to oversee and protect against unauthorised or unlawful use of or access to the Online Training course. You shall notify CIRIA immediately of any unauthorised use of your account or any other breach of security.

You will indemnify and hold harmless CIRIA and its licensors or suppliers against any and all judgments, settlements, penalties, costs and expenses (including attorneys' fee) paid or incurred in connection with claims due to, resulting from, or arising in connection with your actions or negligence, including but not limited to those attributable to any breach of this agreement or any infringement, misappropriation or violation of any copyrights, intellectual property rights or other proprietary rights of any third party.

Limitations of liability

We shall not be responsible to you in the event that we cannot provide the Services to you due to an event beyond our reasonable control, which includes (but is not limited to) events such as, fire, flood, storm, strikes or other industrial action, failure of telecommunications services, war, riot, or the actions of any government or public body. In the event that we are prevented from providing the services by such an event, we will take all reasonable steps to try to reinstate the provision of the services to you as soon as is reasonably practicable.

In no event shall we be responsible to you for any loss of profit, loss of earnings, loss of anticipated savings, loss of revenue. or loss of goodwill that you may suffer. Further, in no event shall we be liable to you for any indirect or consequential loss that you may suffer.

We are not responsible to you for any data that you lose as a result of accessing the Course Materials. It is your responsibility to ensure that you regularly save and back up (i) all data which you hold on the computer from which you are accessing the course materials, and (ii) all data that you are inputting when completing the course.

Except where the above applies, our maximum aggregate liability to you for any claim that you may have against us under or in connection with the provision by us to you of the services which is not otherwise excluded in these Terms (including without limitation where such claim arises as a direct result of any negligent technical advice provided by CIRIA shall be limited to the amount of the course fee which has been paid or is payable by you or on your behalf.

We do not exclude liability for death or personal injury.

Publications

Shipping and Handling

In the UK, 'Express' is Special Delivery and 'Standard' is First Class. Outside the UK, all orders are sent by Airmail. For courier delivery contact customer services. Publications are normally sent by First Class post for delivery to UK addresses and by airmail to non-UK addresses. You will be charged for postage and packaging and the postal charges will be clearly displayed at the checkout stage.

Delivery Schedule

You can expect to receive orders within 7 to 10 days within the UK and Europe, and within 2 to 3 weeks elsewhere. We will use all reasonable endeavours to secure delivery but shall be under no liability for loss occasioned by delay in delivery arising out of any cause beyond our control. If the goods are not delivered within 1 month in the UK or 2 months abroad, you shall be entitled to cancel the contract and we shall repay any monies paid.

Orders for publications produced by other publishers

CIRIA will process payment of all orders received and contact the relevant publisher to arrange for the despatch of the item(s) ordered. We are unable to offer any guarantees regarding the method of despatch used by the publisher or their delivery schedule.

Returns

A full refund (excluding postage and packaging charges) will be given on any returned publications provided they are returned within two weeks of receipt in saleable condition.

Tax Charges

For orders made for delivery in the UK, VAT will be charged at the appropriate rate on all relevant purchases. UK VAT on books is currently set at zero and therefore not charged. Other items such as training packs and CD-Roms are charged at the standard rate which is currently 20%. For orders made for delivery to an EU country (other than the UK) VAT will not be charged if you have provided us with your current VAT registration number in the country of delivery. If you have not provided or do not have a VAT registration number, VAT will be charged on all items at the applicable UK rate. VAT does not apply to purchases made for delivery outside the European Union and where VAT charges appear you should click the exempt button to reduce VAT to zero.

Publication Copyright

CIRIA publications are designed to provide accurate and authoritative information on the subject matter covered. It is sold and/or distributed with the understanding that neither the authors nor the publisher is thereby engaged in rendering a specific legal or any
other professional service. While every effort has been made to ensure the accuracy and completeness of the publication, no warranty or fitness is provided or implied, and the authors and publisher shall have neither liability nor responsibility to any person or entity
with respect to any loss or damage arising from its use.

All rights reserved. No part of CIRIA publications may be reproduced or transmitted in any form or by any means, including photocopying and recording, without the written permission of the copyright holder, application for which should be addressed to
the publisher. Such written permission must also be obtained before any part of this publication is stored in a retrieval system of any nature.

If you would like to reproduce any of the figures, text or technical information from any CIRIA publication for use in other documents or publications, please contact the Publishing Department for more details on copyright terms and charges at: publishing@ciria.org

Where permission is given to reproduce material from CIRIA guidance in documents – whether for scientific,  commercial or any other purpose,  CIRIA is not in a position to endorse such documents or any service or product to which they relate especially where sections of our guidance are reproduced without reference to the full context in which they appear in our guides. Users of such documents should refer to the source CIRIA guide to ensure that the context of the material in the original guide, including any qualifying or limiting statements are fully understood.